Online Policies
Contact Information
Cathy Schreiber
1547 Palos Verdes Mall, #203
Walnut Creek, CA
94597
925.457.0040
Return Policy
Your satisfaction is very important to us. If you are not satisfied with your purchase, please return it in its original packaging within 30 days and we will refund the cost of your purchase. We are not able to cover the cost of shipping.
Privacy and Security
We value our customers' privacy and will never sell or trade our customers' names or other private information.
We collect only enough information to properly and expeditiously serve our customers. We use encryption and authentication tools to secure this information on our systems, including any credit card information. However, Internet transactions cannot be guaranteed to be 100% secure. Therefore, any information you choose to transmit over the Internet is done at your own risk.
Any changes to our policies will be posted on this website and will apply from the time of posting.
Shipping Policy
Please allow 24 hours for your order to be processed. Orders are processed Monday through Friday.
We take great care in shipping our products to ensure they arrive in the best possible condition. This includes shipping in insulated boxes and, during warm weather months, including a food safe gel ice pack. We ship using Priority Mail. To further protect your order from spending weekends in overly hot shipping warehouses, particularly during warm weather months, we may hold orders placed after Wednesday until the following Monday. We will only delay shipments when it is absolutely necessary to help ensure the product(s) arrive in good condition.
We are currently only able to ship to locations in the United States.
Terms and Conditions of Use
Using this website or placing an order through this website indicates your acceptance of our Policies and Terms and Conditions of Use.
All of the Content on this website is subject to copyright, trademark, service mark and intellectual property rights or licenses held by Just Specialties Fine Food, Inc.
Just Specialties Fine Food, Inc. owns the copyright to all material on this website and all rights are reserved.
The Content of this website may not be altered in any way, and is for our customers' private non-commercial use.
Just Specialties Fine Food, Inc. is committed to our customers' enjoyment of our fine products. To enable a positive experience for all of our customers, we reserve the right to decline service at our discretion.